Opening Hours 09:00 - 21:00 (GMT)          T +351 911 999 010
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Terms and Conditions

1. Payment

1.1 Flexible Rate

Deposit: 30% of the total amount will be charged on the day of booking and is non-refundable.

The remaining 70% will be debited on your credit card 72 hours before arrival.

Cancellation: If cancelled up to 3 days before the date of arrival, 30% of all nights will be charged.

If cancelled later or in case of no-show, the total price of the reservation will be charged.

1.2 Non-Refundable Rate

Prepayment: The total price of the reservation may be charged anytime after booking.

Cancellation: If cancelled, modified or in case of no-show, the total price of the reservation will be charged.

Payment by bank transfer: 100% of the total amount should be transferred on the day of booking and a receipt of the transaction should be sent by email.

2. City Tax

Please note that from 01.01.2016, city tax of 2,00 € per person (from 13 years old) per night is due. When you make a booking on our website, this amount is automatically included.

3. Baby Cots, High Chairs and Sofa Beds

Baby cots will be available in the apartment on request and cost 10 Euros per night.

High chairs for babies will be in the apartment on request and cost 10 Euros per night.

If you book a baby cot and a high chair we offer you a combined price of 16 Euros per night, a 20% discount.

Sofa beds will be prepared on request and cost 20 Euros per person per night.

4. Check-in and Check-out

Please note that the hotel operates an automatic check-in system.

Instructions will be emailed to you 48 hours before check-in.

Check-in from 15:00 hours
Check-out until 11:00 hours

5. Breakfast

Our breakfast is continental and is delivered daily at your accommodation between 07:30 and 09:00.

Price: 9,00 € per person per breakfast.

6. Site

This site is owned and operated by Hello Lisbon.